De: Cecilia Langer
Enviado el: Miércoles, 18 agosto de 2010  05:51 PM
Para: rgriffiths@perurooms.travel

Hola Rosario

Quería agradecerte por todos los servicios que hemos recibido. Todo el personal fue muy amable, no se les pasó nada, nos hicieron sentir  como en casa.

Nuestro guía Paul Enriquez fue espectacular, siempre pendiente y atento con todos nosotros muy buena persona, y además preocupado de cada detalle.

La comida estupenda, nos vimos sorprendidos el último desayuno con una torta.

La pasamos realmente lindo, el lugar es muy bonito pero bastante exigente.

Cabe mencionar que nos acompañó todo el camino Ruby, siempre al lado de nosotros muy amable llevando a la mula, en caso se requería montarla, la cual no fue necesaria, fue una compañía muy agradable... todo un personaje.

Para todos nosotros fue una experiencia inolvidable, además de un destino que se debe tener en cuenta.

Mil gracias por todo,

Cecilia (Perú)

Cusco & Trekking Choquequirao 4 días/ 3noches

From: Carolina Loredo
Sent: Sunday, August 15, 2010  08:05 PM
To: rgriffiths@perurooms.travel

We had a great experience using Perurooms.travel

We went to the most important landmarks in Cuzco and Valle Sagrado including Machu Picchu.

The organization was flawless. The guide was punctual, friendly and very knowledgeable.

We highly recommend them.

Thank you for a memorable experience.

The Loredo Family (USA)

Cusco, Sacred Valley & Machu Picchu

De: Annabel de las Casas
Enviado el: Domingo, 08 agosto de 2010  10:54 PM
Asunto: Cusco

Hola prima!

Te puedo decir que todo fue de primera! creo k es lo que te dije desde el primer día. Todo súper organizado. El hotel súper céntrico, limpio, buen desayuno, los guías, excelentes, el chico que nos hizo los traslados - Carlos, excelente!!!

Todo lo que conocimos fue más que suficiente.

El hotel del Urubamba, extraordinario.

Qué más??? Fuimos a comer a el Incanto, que me lo habían recomendado, buenísimo, y a la Cicciolina.... deli!!!

Te paso una fotillo para que la pongas en tu página y desde que llene la encuesta, te la paso.

A partir de ahora, cada vez que decida viajar por el Perú, sin duda alguna, te aviso prima. Es la mejor manera de viajar, cero stress, cero preocupaciones. En todo momento estaba relax y confiada que tendría el mejor servicio, y te lo digo de corazón.

Te felicito! y gracias por todo, en nombre de Marcel y mío...

Besotes,

Annabel y Marcel Olivares (Santo Domingo)

Cusco, Valle Sagrado de los Incas & Machu Picchu

De: Ursula Soto
Enviado el: Miércoles, 02 junio de 2010  11:17 PM
Asunto: Camino Inca

Querida Rosario:

Quería decirte que yo he quedado fascinada por todo, he disfrutado cada momento desde que me subí al avión hasta que llegué a Lima. 

Si me preguntas que hotel me gustó más, de hecho te voy a decir el de Urubamba porque se nota la diferencia al toque, en el de Cusco me tocó dormir en el primer piso, sentía todos los pasos de arriba, pero les dije que para mi regreso me  pongan en el segundo piso y así fue, ES SÓLO PARA DORMIR, cosa que para otras personas no.

El trato con los guías fue espectacular, con los porteadores también, siempre contentos atendiéndonos como reinas, te juro que al día siguiente yo les quería cargar las cosas a ellos, eso es lo que más me ha impresionado, la amabilidad de esta gente.

La comida, ni que decirte, pensé que iba a regresar flaca y regresé más gorda.

 
Te juro que  estoy más que feliz, y te estoy recomendando a mi hermana, que vive en Miami y viene el 18 de junio, le estoy diciendo que haga el de 2 días porque tiene 2 hijos de 14 y 11 años, si se animara, si te pediría que hables con Silvia para que le mande cualquiera de estos dos guías, me imagino que los otros son así, pero a ellos los recomiendo a ojo cerrado.

Mil gracias por todo.

Ursula Soto (PERU)

Cusco, Valle Sagrado, Inca Trail 4 días / 3 noches

De: Mila Quiros
Enviado el: Lunes, 31 de mayo de 2010  08:07 PM
Asunto: Camino Inca

Querida Rosario:

Te envío algunas fotos del paseo, ojala te sirvan.

El paseo estuvo más que excelente, fue más de lo que esperábamos.

Los guías que nos recomendaste fueron muy muy buenos, con mucho conocimiento del manejo de grupos grandes, amables y energéticos cuando era necesario. Tenían mucha paciencia  y sentido del humor (Javier y Elvin).

Que te puedo decir de la comida como un hotel 5 estrellas, hasta torta de cumpleaños tuvimos. Sixto fue nuestro cocinero y nos atendió como restaurante.

Las carpas, los sleeping bags súper limpios.

Los porteadores muy rápidos y nos esperaban con todo armado antes que llegáramos, y con una batea de agua caliente para lavarnos las manos y caras,  hasta con aplausos, esto nos servía para darnos ánimos para continuar.

De todas maneras recomendaría a Perurooms para otro paseo que realice.

El servicio es 100% recomendable.

Cualquier persona que tome tus servicios va a obtener más de lo esperado.

Mila Y Pepe (Perú)

Cusco, Valle Sagrado, Inca Trail 4 días / 3 noches

From:  Roger Healey
Sent: Sunday, May 16, 2010  08:53 AM
Subject: PERU

Dear Rosa Amelia:

I am back home now.  The purpose of this email is to give you some feedback and to thank you for a trip well organized.  My comments are the following:

1. Second Home Peru Hotel is fantastic.

2. Our tour guide in Lima was very good.  She spoke perfect French and was charming and very friendly.

3. What we liked the best in Lima was the horse show.

4. In Cusco our tour guide Marisol got off to a difficult start.  We tried to do too much...

5. Please explain to your clients that they cannot bring regular size suitcases on the train to Machu Picchu.

6. I told you our first night in Cusco that we were unhappy with Marisol because of her French. I should not have said anything.  She is a very nice person and tries very hard to please.

7. The hotel in the sacred valley was a very nice surprise.  It was beautiful and the rooms very large and nice. 

8. Our hotel in Aguas Calientes was nice.  The dinner was only ok.  Machu Picchu was fantastic. Marisol did a very nice job of showing us the site and explaining the history.

9. The Sanctuary Lodge was exceptional.

10. The sunrise and sunset at Machu Picchu are not what you would expect.  The fog or mist in the morning prevented us from experiencing a “sunrise”.  It is just not what you expect.  What you do experience is the arrival of the sunlight on the site, but not the sun peeking up over the mountains.  It is still breathtaking.  The sunset was the same.  There was not sunset per se, but just the last sunlight hitting the site, which was very nice.

11. The train to Puno was exceptional.  It was a first class experience.

12. The hotel at Puno was ok, but Lake Titicaca was breathtaking.

13. The Island of Taquile was also very nice.  We had a great lunch followed by some hiking around the island.  The island was beautiful.  The trip to Lachon should be skipped.  There was nothing to see there.

14. The trip to Lampa should also be skipped.

15. Arequipa was incredible.  What a beautiful city!  It was so European and classy.  The hotel was extremely nice!!!

16. Arequipa upon our return was fantastic.

17. The bus ride on Cruz del Sur to Nazca was first class.

18. The hotel in Nazca was very nice.  The rooms were very large and just very nice.

19. The Cruz del Sur bus to Lima was again very nice, smooth and enjoyable.

20. The hotel at the airport was very nice and could not have been closer to the terminal.

Overall, we were very impressed with Peru.  The unsung heroes our trip were the drivers.  All of our private vehicles you provided were first class.  They were nice, spacious and the drivers were very friendly but, above all, were very good and took absolutely no risks.  They were very talented and we always felt safe on the roads, which seemed very hectic and the driving chaotic.

I would also like to correct some misconceptions we had from the guide books we bought before arriving:

1. You do not need to bring toilet paper with you.  There was toilet paper everywhere we went.  Almost all the restrooms were ok and had soap.  Just bring some “wet ones” or hand wipes.

2. We always felt safe when we walked by ourselves in the evenings without our guides.  People were very friendly and accepting. The only exception I saw was Juliaca.

3. It is always nice to try to speak Spanish to anyone you deal with, but you can make yourself understood with a word or two.  If people do not speak a lot of English sometimes, with a word or two of Spanish from us and  a word or two of English from them, everyone understood each other.  That is part of the fun of being in another country!

4. The food was very good.  Try to go with the Peruvian dishes.  The deserts are fantastic.  The Chilean wine was outstanding.  The piscos were always good.  We brushed our teeth with tap water, but were careful not to swallow the water.  The piscos had crushed ice.  We never got sick.  There is plenty of bottled water at very inexpensive price.

5. Breakfast in every hotel was great and better than in the USA, except for the hotel in Nazca.

6. You can use dollars or soles anywhere you go.

7. Credit cards are not always accepted in restaurants and not in most of the markets we visited.

8. Taxis are safe and reasonable.  Just try to negotiate the price first.  If you can, get the hotel or restaurant to arrange the taxi for you.

9. The planes inside Peru are very nice.  They are every bit as good and on time as in the USA.

10. Restaurants are very good and reasonable.  About ½ the price of what you pay in the USA.  Get a recommendation from your guide or hotel.

Rosa Amelia, you did a great job for us.  You cared about how things were going for us.  When there was a problem, you took care of it.  Although nothing can ever be perfect, you gave us a very nice and unforgettable trip.  I will recommend you to all my friends. 

Thanks again.

Roger Healey (USA - France)

Lima, Cusco, Sacred Valley of the Incas, Machu Picchu, Puno Lake Titicaca, Arequipa, Colca Valley, Nasca

From:  Stan & Elaine Reichel
Sent: Wednesday, March 24, 2010  01:27 PM
Subject: Our trip to Peru

click for video testimonials

Just a note to thank you for helping to make our trip to Peru a memorable one. Having to change itineraries at the last minute because of the flooding didn't seem to bother you at all.

Your recommendations for accommodations and transportation were excellent.  Our guides were very friendly and knowledgeable and a pleasure to be with.  They adjusted well to the loss of the Machu Picchu area and the cancellation of the train from Cusco to Puno. They went out of their way to make us comfortable. We are going to come back to see Machu Picchu on a future trip.

Our trip to Iquitos and the Amazon area was a very different experience for us and it was obvious how our guides loved their work. They were very excited to show us their ecocenter area. We will certainly recommend you and your agency to our friends when they are planning their trips to your beautiful country.

Thanks again

Stan & Elaine Reichel (USA)

Cusco, Sacred Valley of the Incas, Puno Lake Titicaca, Iquitos Pacaya Samiria National Reserve

From: Grimes, John H
Sent: Tuesday, October 27, 2009 03:25 PM
Subject: October in Peru

During our visit to Peru in early October, the arrangements you made for our ground transportation, lodging and Machu Picchu tour were excellent. There were no issues and the trip exceeded our expectations.

Our traveling companions from Costa Rica were disappointed with their travel agent when they saw what Perurooms provided for us and at a lower cost.

We had a picture perfect trip to Machu Picchu with quality transportation and great guides. The sights we saw and the people we got to know in Lima and Cusco made for a perfect holiday. It was a spectacular trip!

One day we'll be back to see Colca Canyon and the Nazca Lines and Perurooms will be our first call.

Thanks

John & Capri Grimes (USA)

Machu Picchu

From: Andrew Stone
Sent: Thursday, October 15, 2009 04:54 AM

We are now back in the UK following a wonderful holiday in South America. As well as Cusco and Machu Picchu, we also visited Buenos Aires, Rio, Iguassu Waterfalls and Asuncion.

Thank you for your excellent service in sorting out our hotels and travel arrangements in Peru. It is a beautiful country and the people are so lovely.

We all had a really super time.

Best wishes for the future.


Andrew (UK)

Cusco, Machu Picchu

From: Nancy Magh
Sent: Sunday, September 27, 2009 08:02 PM

Lima, Cusco, Sacred Valley of the Incas, Machu Picchu

From: Daria Gismondi
Sent: Friday, September 25, 2009 10:41 AM

Thanks for your message. I apologize for the late reply but I had a very busy week.

We were very happy with the services you provided us and we have therefore no problem in giving our testimonial.

We generally prefer to organize our trips ourselves as we do not like organized trips. Preparation is a fascinating and essential part of our travels... but, at times, it may be time consuming and difficult.

It is therefore always a pleasure to discover efficient professional tour operators capable of helping us with our booking the same way as you did: fast, efficient and always kind!

I was particularly impressed when you called me here in Belgium to personally ask me a couple of questions necessary to finalize our bookings!

I can therefore only recommend you company and in particular you to anyone wishing to make a trip to your fantastic country

Best regards.

Daria Gismondi
Brussels, Belgium

Chiclayo, Lima, Paracas, Nasca, Puno Lake Titicaca, Cusco, Machu Picchu